Privacy Policy – CarComfort LLC

At CarComfort – LLC, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website services and interact with us. By using our website, you agree to the terms outlined below.

Information We Collect

We collect information from you when you visit our website, fill out a form, make a booking, or interact with our customer service team. 

The information we collect may include:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing information, or other payment-related data.
• Usage Data: Details of how you interact with our website, including IP addresses, browser type, and pages visited.
• Cookies: Small files placed on your device that help us improve your experience and personalize our services.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To process bookings, appointments, and payments for our services like car wash, EV charging, and car detailing.
• Customer Service: To respond to inquiries, provide assistance, and address concerns.
• Marketing and Promotions: To send you promotional emails or SMS regarding our latest offers, new services, and other updates, unless you opt out of these communications.
• Improve Website and Services: To analyze usage patterns and optimize the content and features on our website.
• Compliance with Laws: To comply with legal obligations and enforce our terms and policies.

How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption, secure servers, and other technological safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following:

• Service Providers: We may share your information with third-party vendors who help us perform services like payment processing, website hosting, and marketing.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, safety, or property, or that of others.
• Business Transfers: If CarComfort undergoes a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices

• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or SMS at any time by following the unsubscribe instructions included in each message or by contacting us directly.
• Access and Update Your Information: You may request to access, correct, or delete your personal information by contacting us at the details provided below.
• Cookies: You can control how cookies are set on your device through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the updated policy will be posted on this page with the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@carcomfort-llc.com

Phone: 1-800-702-3590

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting CarComfort – LLC with your information!